How to Manage Bank Information


1. Create a Bank Info

Step 1: Navigate to Billing Settings

  • Go to Billing Settings.

Step 2: Access Bank Info

  • Under the Bank Info tab, click the + Create button and select Bank Information.


Step 3: Enter Bank Details

  • On Page 1, key in all the necessary bank details.

Step 4: Assign Bank Info to Centres

  • On Page 2, only centres with an Active or Pending status are shown.

  • You may skip the assignment and publish the Bank Information by clicking the Skip Assign & Add button.

  • When assigning to a centre, set a mandatory effective date (today or a future date) using the date picker.


Step 5: Complete and Create Bank Info

  • Complete all the steps and click Create Bank Information.

2. Edit Bank Info

Step 1: Navigate to Bank Info

  • Go to Billing Settings and select the Bank Info tab.


Step 2: Choose the Bank to Edit

  • As Finance HQ, select the bank account number you would like to edit.


Step 3: Edit Bank Details

  • Existing data will appear for updates. Ensure that required fields are filled; otherwise, an error message will appear.

Step 4: Confirm Changes

  • After editing, a confirmation message will appear. The updates will apply to all fee documents (invoices, receipts, CNs, refund slips, receipt cancellations) of the assigned active centres, including past documents.

3. Assign Bank Info to Centre(s)

Step 1: Access Bank Account Profile

  • Under the Bank Info tab, select the bank account number to assign to a centre.


Step 2: Assign Bank Info to Centres

  • On the bank account profile page, click the Bank Information Action button, then select Assign To Centres.


  • If a centre has no bank info, the new one becomes active on the assigned date.

  • Each centre can only have one bank info. Assigning a new one will replace the existing bank info, set its end date to 1 day before the assigned date, and log the change in the Activity Log.


  • Documents dated on or after the assigned date will show the new bank info, while documents before that date will display the old bank info.

  • GIRO/NETS/PayNow integrations will use the active bank info on the processing date.

4. Unassign Bank Info from Centre(s)

Step 1: Go to the Assigned Centres Tab

  • On the bank account profile page, go to the Assigned Centres tab.


Step 2: Unassign Centres

  • Select the centre(s) to unassign from the bank info.

  • Hover over the Bulk Action button and click Unassign From Centres.


Step 3: Set Effective Date

  • Set the effective date for the unassignment.

  • Unassigned centres will be removed from the bank info’s assigned list, and the current bank info's end date will be set to one day before the effective date.

5. Archive Bank Info

Step 1: Choose Bank to Archive

  • Under the Bank Info tab, go to Active, then select the bank account number you want to archive.


Step 2: Archive Single or Multiple Accounts

  • To archive a single bank account, click the 3-dot button and select Archive.

  • To archive multiple bank accounts, check the checkboxes and use the Bulk Action button, then click Archive.


Step 3: Archive via Profile

  • You can also archive a bank account from its profile page by hovering over the Bank Information Action button and selecting Archive.


Note: You must unassign the bank info from any centre(s) before archiving it.

6. Unarchive a Bank Info

Step 1: Go to the Archived Tab

  • Under the Bank Info tab, go to Archived, and select the bank account number you want to unarchive.


Step 2: Unarchive Single or Multiple Accounts

  • To unarchive a single bank account, click the 3-dot button and select Unarchive.

  • To unarchive multiple bank accounts, check the checkboxes and use the Bulk Action button, then click Unarchive.


Step 3: Unarchive via Profile

  • You can also unarchive a bank account from its profile page by hovering over the Bank Information Action button and selecting Unarchive.

7. View a Centre’s Bank Info

Step 1: Navigate to Centre Management

  • Go to Centre Management and select your centre.


Step 2: Access Bank Information

  • On the centre’s profile page, go to the Billing Profile tab and select the Bank Information section.

8. Update a Centre’s Bank Info

Step 1: Go to Centre’s Profile Page

  • Open the centre’s profile page and go to the Billing Profile tab.

Step 2: Update Bank Information

  • In the Bank Information section, click on the Update Bank Information button.


  • If the centre has no existing bank info, select from the Bank Account Number dropdown, which lists the accounts assigned to this specific centre.

  • The current bank info will appear grayed out, and you can select from other assigned options. The selected option will autofill all fields.


Step 3: Save Changes

  • Upon saving, if no prior bank info exists, the new one will apply from the effective date.

  • If a bank's info exists, its end date will update to 1 day before the effective date, and the new one will apply from the effective date.